Hopp for Business Walkthrough: Manage Employee Rides and Business Travel in One Account

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Every month the same thing happens: a pile of ride receipts in five different inboxes, a few that never turn up, and someone asking whether that airport trip was a client meeting or a personal errand. Business travel by car is simple. Paying for it, tracking it and expensing it usually is not.

This Hopp for Business walkthrough explains what the company account actually does, how to set it up from Hopp’s own help center, what it costs (and what is not published), and who it suits. Hopp is the ride-hailing and scooter brand run by Bolt, and Hopp for Business is its company account: one place to pay for employee rides, set travel rules and get a single monthly invoice instead of a stack of expense claims.

Everything below comes from Hopp’s official business pages and help center articles as of October 2026. We describe what those pages say, and we flag clearly where information (like per-ride prices and city coverage) is not published.

What is Hopp for Business?

Hopp is a mobility app for rides and scooters. According to the Hopp website, the app is developed by Bolt, which it describes as the developer of “the first European mobility super app”, and the footer credits Hopp by Bolt Services US Inc. Hopp’s homepage says it operates on 5 continents and in more than 50 countries. In Canada, Hopp launched ride-hailing in the Greater Toronto Area in February 2025, according to BNN Bloomberg.

Hopp for Business (also called Hopp Business on the site) is the company side of that app. Hopp’s business page describes it as a way to “Control, monitor, and manage business travel worldwide using one central platform”. In practice, a company admin creates a Company Dashboard, adds employees, chooses how the company pays, and sets rules for which rides the company will cover.

Employees keep using the normal Hopp app. Once they are added as members, they get access to the company’s payment method in the app, and their work rides show up in the admin’s dashboard and on the company’s monthly statement.

What the business account includes

Hopp’s business and benefits pages, plus its help center, describe these core pieces:

• Company Dashboard: the browser-based admin area with tabs for Settings, People, Groups, Policies, Rides, Ride Booker, Billing and Support.
• Members, admins and Ride Booker agents: three account types. Members ride on the company payment method, admins manage the account, and agents book rides for other people.
• Groups and policies: put employees into groups and attach rules such as spending allowance, number of rides, ride day and time, service type and ride locations.
• Expense codes: admins can connect a list of codes, employees pick one when booking, and it shows on the trip and in ride reports.
• Ride Booker: book immediate, scheduled or flexible rides for a passenger, including airport pickups with flight details.
• Consolidated billing: one monthly statement or invoice, plus a downloadable CSV of rides.
• Multilingual support: the business page mentions a support team working in “multiple languages and local dialects”.

Hopp for Business vs expense reports and personal accounts

Most small teams start the same way: employees book rides on their own accounts, pay with a personal card and claim the money back. Hopp also offers a free Work Profile inside the app, which sits between the two. Here is how the three approaches compare, based on what Hopp’s pages describe. We have not included cost figures because Hopp does not publish fares and savings depend entirely on your routes.

What you need	Hopp for Business company account	Personal accounts + expense reports	Hopp Work Profile (individual)
Who pays at ride time	The company payment method (card or postpaid billing)	The employee, then reimbursed later	A work card the employee adds, or their own card
Receipts	All rides on one monthly statement plus a rides CSV in the dashboard	Employee collects and submits each receipt	Pre-filled receipt emailed after each ride
Spending rules	Policies per group (allowance, number of rides, times, locations, service type)	Only after the fact, when claims are reviewed	None set by the company
Expense codes	Yes, chosen by the employee when booking	Added manually on each claim	Company details on receipts
Booking for someone else	Yes, via Ride Booker agents	Not really, unless someone uses their own account	No
Expense software	CSV export from the dashboard	Manual entry or receipt scanning	Hopp lists SAP Concur, Rydoo, Expensify and Zoho Expense
Admin visibility	Rides tab filtered by month, user or group	Only what employees submit	Only what employees submit
Fee for the tool	No sign-up or subscription fees, per Hopp	None, but staff time goes into claims	Free feature, per Hopp
Best fit	Teams with regular work rides and an admin to own them	Very occasional rides	Solo workers or employees whose company has no business account

The short version: if work rides are rare, personal accounts plus an expense claim are fine. If several people ride for work every month, a company account removes the reimbursement step and gives you rules up front, which is where most of the admin time goes.

Key Hopp for Business features in detail

Spending limits and travel policies

Policies are the control layer. According to Hopp’s “Managing groups and policies” article, you create a policy in the Policies tab, give it a name and add rules from a fixed list: Expense tracking, Spending allowance, Number of rides, Ride day and time, Service type and Ride locations.

Policies attach to groups, so you might give a sales team a broader allowance for client visits and limit an office team to weekday commutes to the office. One detail to note from the help center: policies do not apply to Ride Booker trips, so rides booked by agents sit outside those rules.

Expense codes and automated ride reports

Hopp’s benefits page says admins receive automated ride reports for all work rides and can connect a list of expense codes. When an employee books, they choose a code, and it appears on the trip and in the ride reports. That makes it much easier to split travel costs by client, project or department at month end.

In the dashboard, the Rides tab shows orders paid with the company payment method, filterable by month, user or group. The help center says you can download a CSV report from the down arrow in the top right corner of the Rides, Ride Booker or Food tab.

Ride Booker for assistants and front desks

Ride Booker lets a designated agent book rides for other people, such as visiting clients, candidates or staff without the app. According to Hopp’s Ride Booker article, an agent enters the passenger’s name and phone number, pick-up and drop-off addresses (up to 4 destinations), and a start time.

• Immediate is the default start time.
• Scheduled rides can be booked up to 90 days ahead.
• Flexible rides are set for a specific day, up to 2 weeks ahead.
• For airport pickups at supported airports, “Add flight details” lets the pickup time adjust if the flight is delayed.

The help center also notes that cancellation fees may apply, arrival times for scheduled rides can shift with traffic or demand, and the rider gets an SMS if no driver is available for a scheduled ride.

One monthly statement

Hopp’s “Monthly statements and invoices” article says that by the 3rd day of each month, Hopp emails a statement (or an invoice, if your company qualifies) for the previous month. It includes all orders placed during the month, plus service fees and discounts. You can also find every document under Billing, then Statements, in the Company Dashboard.

The Work Profile for individual riders

Separate from the company account, Hopp offers a free Work Profile in the app. Hopp’s Work Profile page says it lets riders switch between Personal and Work profiles in one tap, adds company details to receipts and emails a pre-filled receipt after each ride. It can also forward receipts to expense software, and the page lists SAP Concur, Rydoo, Expensify and Zoho Expense.

How to set up Hopp for Business, step by step

Hopp’s business page sums up setup in three steps: enter business details and choose a payment method, add team members (optionally with spend and usage limits), then book rides. The walkthrough below fills in each step using Hopp’s help center articles. Labels in bold are the ones those articles use.

Step 1: Check that Hopp covers your city

Before anything else, open the Hopp app (or the Hopp website) and confirm rides are available where your team works. Hopp’s pages talk about 50+ countries but do not publish a city list, and a company account is only useful where drivers are available. If you are in Canada, BNN Bloomberg reported that the February 2025 launch covered Toronto, Mississauga, Markham, Vaughan and Richmond Hill.

Step 2: Register for a Company Dashboard

Start sign-up from the Hopp for Business sign-up page. According to Hopp’s “Registration” article, you will be asked for:

1. The administrator’s first and last name, email and phone number.
2. The company’s legal name and the country where it is registered.
3. The legal invoice address and number of employees.
4. An invoice email for monthly statements (each business account needs its own; it cannot be shared with another business account).
5. Your official company registration code and, if your company is VAT liable, a VAT code.

A practical tip from the same article: the sign-up form does not accept email addresses ending in .care, .app, .bio, .agency, .law or .team, and it only accepts Latin letters and digits. If your company domain uses one of those endings, use a different address for the admin and invoice emails.

Step 3: Choose how the company pays

After the account is created, the administrator picks a payment method. The help center names two options:

• Credit card billing: add a company card. If the card is declined, Hopp suggests contacting your bank or using a different card.
• Postpaid billing: Hopp’s team reviews your application and contacts you to confirm it and discuss your credit limit.

On postpaid billing, you can see your available credit limit in the Billing tab under Summary, and request a change by clicking Change. Hopp says limit requests are handled within 24 hours, you can submit one request per day, and requests are rejected if there is overdue debt.

Step 4: Create groups and policies

Set up your structure before inviting people, so every new member lands in the right place. Per Hopp’s help center:

1. Open the Company Dashboard and go to the Groups tab.
2. Click Add group for each team or department. Everyone starts in the General group, which cannot be deleted.
3. Go to the Policies tab and click Add a policy.
4. Name the policy and add rules such as Spending allowance, Number of rides, Ride day and time, Service type or Ride locations.
5. Edit a group later by clicking it, making changes and clicking Update group.

Step 5: Add your team members

Hopp’s “Managing accounts” article explains how to add members:

1. Open the People tab in the left menu and click Members.
2. Click Add and choose a method: bulk import from a spreadsheet, fill in one person’s details, or invite by email.
3. Select the correct country prefix and enter the exact phone number linked to the member’s Hopp account.
4. Choose a group (new members go to the general group by default).

For larger changes, Bulk manage under Members lets you edit a spreadsheet to change groups, pause or restart access, or update names and emails, then re-upload it. To pause someone temporarily, open their account and use the green slider; to remove them, tick the checkbox and click the trash can icon.

Step 6: Add admins and Ride Booker agents (optional)

If someone else will help manage the account, add them under People, then Admins. If an assistant or office manager will book rides for others, add them under People, then Ride Booker agents. The help center says a Business admin must create the first agent before Ride Booker becomes active, and admins who want to book rides themselves must also add themselves as an agent.

Step 7: Book a ride and review the reports

Members can now ride on the company payment method in their Hopp app. Agents book through Ride Booker:

1. In the Company Dashboard, open the Ride Booker tab and click Book a ride (it opens in a new tab).
2. Click New ride and enter the passenger’s name and phone number.
3. Add the pick-up and drop-off addresses, using Add destination for extra stops.
4. Choose the start time and, for airport pickups, Add flight details.
5. Optionally add an expense note and a note for the driver, click continue, select the category and click Request.

At month end, check Billing, then Statements, and download the rides CSV from the Rides tab for your bookkeeping.

Hopp for Business pricing (as of October 2026)

Pricing as of October 2026. Hopp does not publish a pricing table for the business account, because the account itself is not a paid subscription. Here is what the official pages state:

• Account cost: free. The benefits page says “No sign-up or subscription fees”, and the business page mentions no activation costs or minimum commitment.
• Ride prices: not published. Hopp describes its rides as “always economically priced” and “competitive”, but fares depend on your city, route and ride category. Check the app for real quotes before you commit.
• Service fees: the monthly statements article says statements include “service fees and discounts”, but no fee schedule is listed on the public pages.
• Cancellation fees: may apply to Ride Booker trips, per the help center.
• Postpaid credit: the credit limit is agreed with Hopp after review, not published.

Because there is no subscription, the main thing to compare is ride cost in your area against your current option. Since sign-up is free, you can open a Hopp for Business account and check typical fares for your common routes before rolling it out to the whole team.

Pros and cons

Pros

• No sign-up fees, subscription fees or minimum commitment, according to Hopp.
• Rules are set before rides happen (allowance, number of rides, times, locations, service type), not reviewed after the fact.
• Expense codes on each ride make it easier to allocate costs to clients or projects.
• One monthly statement plus a CSV export replaces individual receipts.
• Ride Booker covers guests, candidates and staff without the app, including scheduled and airport rides.
• Bulk import and Bulk manage make onboarding a larger team manageable.

Cons

• Only useful where Hopp operates, and the public pages do not list cities.
• Per-ride prices and service fees are not published, so cost comparisons take some testing.
• Policies do not apply to Ride Booker trips, so agent bookings need their own oversight.
• Postpaid billing requires an application review, and the business payment method is disabled if two or more invoices are unpaid.
• Some email domain endings (.app, .bio, .team and others) are not accepted at sign-up.
• Hopp Food for Business is only in limited countries, and food orders are not on the monthly invoice.

Who should use Hopp for Business (and who should not)

A good fit if you are

• A team in a Hopp service area where several people take work rides each month.
• An agency, consultancy or sales team that wants rides tagged by client or project with expense codes.
• An office that books rides for visitors, interview candidates or late-shift staff.
• A finance owner who wants one monthly statement instead of chasing receipts.

Probably not the right fit if you are

• Based somewhere Hopp does not operate yet.
• A solo freelancer who takes the odd work ride (the free Work Profile, or simply keeping receipts, is enough).
• A team whose travel is mostly flights, hotels or rental cars: Hopp for Business covers ground rides, not full travel booking.
• Already standardized on another ride provider’s business account in a city where that provider has better coverage.

Keep your travel and expense records organized in Notion

A company ride account handles the receipts, but you still need somewhere to see the bigger picture: monthly travel spend next to other costs, which clients the rides were for, and what gets reimbursed or billed back. That is where a simple Notion workspace helps.

Our Business Finance HQ 2.0 template gives you one place for income, expenses, budgets and monthly reviews, so the Hopp CSV from each month has a home. If your team also drives its own cars or claims other costs, the Business Expense & Mileage Tracker logs expenses and mileage alongside ride costs, ready for month-end or tax time.

Both run in Notion. If you do not have an account yet, you can get started with Notion here.

Where Hopp operates

Hopp’s homepage says the app operates on 5 continents and in more than 50 countries, and that Bolt is the company behind it. It does not list cities, and the business pages do not either. Coverage for rides and scooters can also differ by city.

The safest check is the app itself: enter a typical route from your office and see whether rides are offered. If you plan to rely on Ride Booker for airport pickups, also check whether your airport supports flight details, since the help center says that feature works at supported airports only.

Frequently asked questions

Is Hopp for Business free?

The account is free. Hopp’s benefits page says there are “No sign-up or subscription fees”, and the business page mentions no activation costs or minimum commitment. You pay for the rides your team takes, plus any service fees shown on your monthly statement.

Is Hopp the same company as Bolt?

Hopp’s website says the app is developed by Bolt, and the footer credits Hopp by Bolt Services US Inc. The business sign-up portal at business.gethopp.com also uses Bolt for Business branding in its page title.

How do employees use the company account?

An admin adds them as members in the People tab, using the exact phone number linked to their Hopp account. Members then have access to the company’s payment method in their Hopp app. If their Hopp account uses a personal number, Hopp says they can create a new account with the company number or be added with the personal number.

Can I pay by monthly invoice instead of a card?

Yes, if approved. Postpaid billing is one of the two payment methods, and Hopp’s team reviews the application and agrees a credit limit with you. Note that if two or more invoices are unpaid, the business payment method is disabled on the last day of the month until the debt is cleared.

Can I export rides to my expense software?

The Company Dashboard lets you download a CSV report from the Rides, Ride Booker or Food tabs. For individual riders, the Work Profile can forward receipts to expense systems, and Hopp lists SAP Concur, Rydoo, Expensify and Zoho Expense.

Can I book a ride for a client or guest?

Yes, through Ride Booker. A Ride Booker agent enters the passenger’s name and phone number and books an immediate, scheduled (up to 90 days ahead) or flexible ride. Keep in mind that company policies do not apply to Ride Booker trips.

What is the difference between a Work Profile and Hopp for Business?

A Work Profile is a free, individual feature in the Hopp app that separates work and personal rides and emails receipts. Hopp for Business is a company account with an admin dashboard, groups, policies, Ride Booker and consolidated billing. Small teams often start with Work Profiles and move to a company account as rides increase.

Final verdict

Hopp for Business is a sensible, low-risk option for teams in Hopp service areas: there is no subscription to justify, and the controls (policies, expense codes, Ride Booker and one monthly statement) address the real pain of reimbursing work rides. The two things to check before rolling it out are coverage in your city and how fares compare on your usual routes, since neither is published on the business pages.

If both check out, set up your groups and policies first, add a small pilot group, and review the first monthly statement before inviting everyone.